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Susan McLaughlin from the Village of Islamorada, FL wrote in with compliments to CityView Support staff member Ray Lewis:

“I can always depend on Ray to resolve my issues in a timely manner. He goes the extra mile to ensure all aspects of the problem are taken care of. He is patient, kind, and calming in a world that has been so chaotic as of late. Today Ray picked up one of my feedbacks and in the process of resolution, he was able to take care of other outstanding issues that had been in progress for several days.

"I can’t tell you how relieved I felt after my call with Ray. He took so much frustration and anxiety away from me that I felt compelled to inform you.”