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Get new staff up to speed—fast

When your organization brings on new hires or experiences staff changes, training can easily become a time-consuming task. That’s where CityView refresher training comes in. Our expert-led sessions make it easy to onboard new employees or give existing staff a boost in confidence with the CityView platform.

Virtual or onsite. Customizable to you.

Each course can be delivered virtually or onsite, based on your preference. We’ll tailor the content to match your specific configuration and workflow, ensuring your team gets the most relevant and actionable training possible.

Courses include

• Configuration Basics – Learn to manage lookup tables, fees, holidays and custom attribute fields
• System Administrator – User management, security rights, upgrades and admin tasks
• MS Word Add-in – Build and maintain document templates for use across your organization
• Reporter – Create and format custom reports using CityView Reporter
• Workflow – Configure your business processes with CityView’s graphical tools
• Business Rules – Automate field behavior, enforce data requirements and streamline actions

Additional offerings

• Workspace Basics (4-hour session)
• Custom training options for IT staff or power users

Hear it from our customers

Tim Stoltzfus of Manheim Township, Pennsylvania, recently completed refresher training with his team and shared this feedback:
“My staff and I appreciated the flexibility in the training approach taken by Spencer Fisher in our session earlier this year. After reviewing the basic functionality of the system, he gave us the opportunity to focus on areas of the program we had less familiarity with. Allowing us to engage in this way has empowered us to better use the program, especially as it relates to reporting through the ad hoc query function.”

Ready to get started?

Just fill out the request form and check the sessions you're interested in. We’ll follow up with a customized plan tailored to your goals.