Streamline and increase the efficiency of the permit application, approval and inspection processes


Hit service delivery targets. Expedite the process of issuing permits and completing inspections by eliminating paper.

CityView Permits & Inspections digitizes the entire permitting process from initial application to certificate of occupancy or use to increase the accuracy and consistency of application processing and improve citizen satisfaction.

“The CityView product is providing the flexibility we had been seeking in allowing our processes to be automated and it has greatly expanded access to live information for field inspections staff across multiple departments.”

Randy Dickey, City of Lee's Summit, MO

Committing to a paper-free future

Read how South Jordan, Utah set a new building department standard of 90 days from permit application to certificate of occupancy issuance using the CityView Portal, CityView Mobile, and CityView Electronic Plans Review.


Now Offering: Virtual Inspections!

  • Comply with social and physical distancing due to COVID-19.
  • Save fuel from driving back and forth between job sites.
  • Maintain a permanent record of the virtual inspection, with screenshots and annotations, where you need it: right with the permit in CityView.
  • Learn more!

Improve service delivery

  • Make it easy for customers to receive the information they need, whether by providing your staff with easy to use, rapid retrieval search and reporting tools, or by enabling constituents to self-serve online through CityView Portal.
  • Automatically assign and schedule inspections and put an end to time-consuming manual processes. Allow contractors to schedule inspections via the CityView Portal during their off-hours and even allow inspectors to schedule ad-hoc inspections from the field.
  • Manage and track your permits in a central location. Everything you need to know about a permit from owner and contractor information is instantly available and readily accessible by all departments.

Streamline business processes with tailored workflows

  • Streamline your business processes with optimized workflows that define your deadlines and ensure all activities related to a permit are correctly sequenced and assigned for consistency, accountability and accuracy.
  • Eliminate inaccurate fee collection with an integrated fees solution that automates the calculation of even the most complex fees and provides for convenient means of payment.

Make informed decisions with intuitive reporting

  • Quickly and easily assess your construction activity, staff workload and adherence to key performance indicators.

Reduce liability risks

  • CityView is a single, easily referenced system of record for all information and activities related to permitted construction; it's there when you need it.
  • Standardize your processes, rules and outputs in order to minimize risk and improve customer service.

Have questions?

Find out how CityView can help you streamline and simplify the permitting process.