What is building permit software?

Building permit software is a digital system that manages the full permitting lifecycle for local governments, including application intake, plan review, fee calculation, inspection scheduling and certificate of occupancy issuance. It replaces paper-based processes with automated workflows that improve accuracy, accountability and service delivery.

What is municipal permitting software?

Municipal permitting software helps local governments digitize and manage the permit lifecycle, from application through inspection and certificate of occupancy. It replaces paper-based processes with automated workflows, online citizen access and integrated reporting. CityView is built exclusively for municipal and local government use.

What does CityView's building permit software include?

CityView manages permit applications, approvals, fee collection, inspection scheduling and reporting in one integrated system. It connects to CityView Portal for citizen self-service, CityView Mobile for field inspections and Electronic Plans Review for paperless plan submission and review.

Can citizens apply for permits online?

Yes. CityView Portal allows citizens to submit permit applications, check status updates and schedule inspections online without contacting staff directly.

How does CityView handle inspections?

Inspectors can access permit information and record results in the field using CityView Mobile. CityView also supports virtual inspections, allowing inspectors to conduct and document reviews remotely with screenshots and annotations stored directly in the permit record.

Can CityView integrate with our existing systems?

Yes. CityView's integration expertise is a core part of how it lowers total cost of ownership. It integrates tightly across the CityView Suite and supports connections to a wide range of third-party systems including Esri ArcGIS, financial management and ERP systems, electronic document management systems, payment processors, integrated voice response systems and 311 interfaces. That flexibility means local governments can keep their existing systems of choice while adding CityView's permitting capabilities.

Building Permit Software for Local Government

CityView's building permit software manages the full permitting lifecycle, from application intake to certificate of occupancy, for local governments ready to move beyond paper.

Refine your permit application, approval and inspection processes to meet service delivery targets and eliminate paper-based inefficiencies.

CityView's building permit software manages the full permitting lifecycle in one system, from application intake and fee calculation to inspection scheduling and certificate of occupancy issuance.

Online self-service, mobile field access and electronic plans review keep staff and citizens connected throughout. Backed by more than 40 years serving local governments, CityView delivers accuracy, consistency and measurable service improvement.

Blitz AI pre-check report for a single-family residential plan set showing 169 checks performed, a 27% score and a Download Report button.

A Blitz AI pre-check report shows a submission’s compliance score before plan review begins.

AI-assisted plan review

Incomplete applications create delays before meaningful review even begins. Missing documents, incorrect file types and potential code issues can send staff back to applicants, creating unnecessary rework and slowing down the entire approval process.

CityView integrates with either Archistar AI PreCheck or Blitz AI through CityView Portal to identify potential issues at submission, before files reach the review queue. Once a submission is ready for review, plan reviewers can launch the drawings directly into Archistar or Blitz to complete further code compliance checks, while staff keep control over final decisions.

What that means for permit staff:

Submitted documents are validated against application requirements before the file is assigned
Plans are checked against applicable regulations, with issues flagged before they become resubmittals
Reviewers receive cleaner files and clearer information to work from
AI indicators support reviewer decisions without replacing reviewer judgment

Fewer incomplete submissions mean less back-and-forth with applicants and a permit queue that moves at the pace your community expects.

Learn about AI in CityView

“The CityView product is providing the flexibility we had been seeking in allowing our processes to be automated and it has greatly expanded access to live information for field inspections staff across multiple departments.”

Randy Dickey, City of Lee's Summit, MO

Simplify permit management with virtual inspections and automated workflows

Now Offering: Virtual Inspections!

Save fuel from driving back and forth between job sites.
Maintain a permanent record of the virtual inspection, with screenshots and annotations, where you need it: right with the permit in CityView.
Learn more!

Improve service delivery

Make it easy for customers to receive the information they need, whether by providing your staff with easy to use, rapid retrieval search and reporting tools, or by enabling constituents to self-serve online through CityView Portal.
Automatically assign and schedule inspections and put an end to time-consuming manual processes. Allow contractors to schedule inspections via the CityView Portal during their off-hours and even allow inspectors to schedule ad-hoc inspections from the field.
Manage and track your permits in a central location. Everything you need to know about a permit from owner and contractor information is instantly available and readily accessible by all departments.

Streamline business processes with tailored workflows

Streamline your business processes with optimized workflows that define your deadlines and ensure all activities related to a permit are correctly sequenced and assigned for consistency, accountability and accuracy.
Eliminate inaccurate fee collection with an integrated fees solution that automates the calculation of even the most complex fees and provides for convenient means of payment.

Make informed decisions with intuitive reporting

Quickly and easily assess your construction activity, staff workload and adherence to key performance indicators.

Reduce liability risks

CityView is a single, easily referenced system of record for all information and activities related to permitted construction; it's there when you need it.
Standardize your processes, rules and outputs in order to minimize risk and improve customer service.

Easier access for citizens and teams

Mobile platform

Give field access to your team for real time inspection results whith CityView Mobile.

CITYVIEW MOBILE

Citizen self-service

Allow citizens to self-serve with online application and status updates and inspections scheduling with CityView Portal.

CITYVIEW PORTAL

Go paperless

Digitize the entire process, shorten review time and eliminate paper with CityView Electronic Plans Review.

ELECTRONIC PLANS REVIEW

Permits & Inspections Software for Local Government