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Local Government, Powered by Insight

One software platform to manage permitting, inspections, planning and code enforcement. Purpose-built for local government. Trusted for more than 40 years.

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One platform for community development and regulatory services

CityView gives municipalities a single, integrated system for permitting, inspections, planning, code enforcement, licensing and more. Staff spend less time on manual processes. Residents and contractors get faster, more transparent service.

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AI grounded in more than 40 years of municipal practice

AI usage in government organizations needs to be more than powerful. IT leaders need AI to be explainable, auditable and aligned with the way municipal staff actually work. CityView's AI capabilities are designed around the realities of municipal government from the start, not retrofitted later.

Learn about AI in CityView

Trusted by local governments across North America.

"Over this past year, we have been able to expedite our permit review while also making our processes more efficient for our citizens and contractors. We are so far ahead of where we were just 11 months ago."

Ian Crelling, Community Development Director, Bay County, Fla.

"The decision to migrate to CityView was driven by the exceptional relationship we've built with the team and the flexibility of the platform. It's clear that decades of thoughtfulness and workflow optimization have gone into building software designed specifically for municipalities."

Ned Jasarevic, Information Technology Director, City of Sugar Hill, Ga.

"Our team is grateful to CityView for their collaborative approach in helping us meet a tight project timeline. Their partnership and expertise were key to launching this program successfully."

Scott Gordon, Municipal Law Enforcement Officer, Town of Collingwood, Ontario

Thrive with CityView

Automate Business
Processes

CityView streamlines permitting, inspections, licensing and code enforcement workflows so staff spend less time on manual tasks and more time serving residents. Automated assignments, deadline tracking and built-in checks reduce errors and improve accountability.

Enable
Citizen Self-Service

Give residents and contractors 24/7 online access to submit applications, schedule inspections and make payments, all without calling your office. CityView Portal reduces front-counter volume and improves the constituent experience.

Built to Scale
With You

CityView is flexible, configurable and designed for the long term. Whether you're a small municipality or a growing city, the platform adapts to your processes without requiring a dedicated IT team or custom development.

350+

Implementations across North America

13 million

Residents in CityView-powered communities

Permits & Inspections

CityView manages the full permit lifecycle in one system, with built-in electronic plans review, mobile field access and automated workflows configured to your jurisdiction's rules, not a generic template.

Planning & Zoning

Track rezoning, subdivision, variance and development applications through every stage of review, referral and public hearing. This includes zoning permits and planning approvals, all connected to the same property record as permits and enforcement.

Code/Bylaw Enforcement

Log complaints, assign cases and automate notices for code and bylaw enforcement, all connected to your permits and property data so nothing is ever siloed from the rest of the record.

Licensing

Issue and renew business licenses, cannabis permits, short-term rentals and animal licenses in one system, with online applications, automated renewals and fee calculation built in.

Browse All CityView Products

CityView Assistant

Fraser, CityView's intelligent digital helper, lets contractors and applicants check permit status and schedule inspections using plain language -- 24/7, without navigating menus or calling your office.

CityView Mobile

Give inspectors and field staff full access to permits, cases and property data from any device, online or offline, without returning to the office to update records.

CityView Portal

Residents and contractors submit applications, schedule inspections and make payments online, 24/7, reducing front-counter volume without sacrificing service quality.

Electronic Plans Review

Review, mark up and approve plan sets digitally, in a workflow fully integrated with your CityView permits. No paper, no disconnected third-party tool.

Browse All CityView Extensions

News

Latest news, product updates and customer announcements from CityView.

Events

Visit CityView at upcoming industry events and our annual customer conference.

Product Brochures

Download product brochures to share with your team.

Success Stories

Read how CityView has helped municipalities across North America modernize community development services.