News & Blog
June 24, 2025
The City of Inver Grove Heights, Minn., has reached another milestone in its digital transformation journey with the recent go-live of CityView Business Licensing. A long-time CityView customer, the City continues to expand its use of CityView’s community development solutions to better serve residents and streamline internal processes.
A longstanding CityView customer
Inver Grove Heights has partnered with CityView for nearly a decade, beginning with the implementation of CityView Code Enforcement in 2017. Since then, the City has gone live with CityView Rental Housing and CityView Electronic Plans Review, steadily building a connected, efficient platform to manage critical functions across departments. Some of the milestones are listed below:
• August 2017: Code Enforcement go-live
• March 2018: Rental Housing go-live
• October 2022: Electronic Plans Review go-live
This multi-phase rollout demonstrates the City’s dedication to improving workflows, eliminating paper-based processes and delivering a better experience to citizens.
A smarter way to manage business licenses
With the addition of CityView Business Licensing, Inver Grove Heights is modernizing how it handles business license applications, renewals and inspections. The system allows staff to manage the entire licensing lifecycle from a single, centralized platform, while providing online access and transparency for applicants.
Business Licensing is designed to improve turnaround times, reduce manual data entry and ensure compliance—helping City staff work more efficiently and business owners stay informed.
Customer service worth calling out
Mary Lein, assistant to the chief building official, shared her appreciation for the support she received during the implementation:
“Kapil has been extremely on point with getting our feedback addressed. His work is thorough and I really appreciate his persistence. In a world where people often complain, I wanted to express my gratitude for keeping us on track and helping us clean up our environment.”
We’re proud to support cities like Inver Grove Heights that are committed to continuous improvement and excellent service delivery.
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