News & Blog
August 21, 2023
Embracing integrated solutions for future growth
CityView, a leading provider of permit, inspections and licensing software solutions, is thrilled to extend a warm welcome to the Town of Marana, Arizona, as its newest customer. Marana marks a significant milestone as CityView's first customer in the state of Arizona. With a focus on improving customer service, increasing efficiencies, optimizing field operations and offering room to grow, CityView is poised to transform how Marana manages land development, permitting and licensing, setting the stage for continued progress and success.
Improving customer service
One of the primary objectives of the Town of Marana in selecting CityView was to improve the customer experience for its contracting/permitting community. For example, the Town will be able to embrace a fully paperless process by allowing the digital submission of applications and plans through CityView’s industry-leading Electronic Plans Review solution. This means all interactions for permits, licenses and cases will be available online. Every step, from an application to inspection results can be requested, scheduled and managed online by citizens and Town staff.
In addition, the Town’s CityView solution will include powerful workflow technologies designed to ensure every application and case is processed as efficiently as possible. Staff will have to enter data only once; activities will be automated or easily managed on an approved schedule, and all of these transactions will be transparent to the Town’s citizens and contractors.
A complete solution
The Town’s CityView solution will also provide a robust integration to a number of enterprise applications. CityView's integrated GIS mapping will allow staff to leverage geographical data effectively within daily tasks, further enhancing operational capabilities. CityView’s integration between commonly used applications such as Laserfiche, MS Outlook, MS Word and Bluebeam® Revu® will allow Town staff to optimize workflow efficiency while minimizing manual efforts.
Room to grow
By selecting CityView, the Town of Marana gains a comprehensive solution that meets both current and future needs. CityView's proven track record in similar communities ensures a high level of automation and community engagement, enhancing the overall quality of services. The software is sure to become an essential part of the Town's business processes, empowering staff with technology that boosts productivity and efficiency. Contractors will benefit from the convenience of applying for permits digitally, resulting in accurate data entry and smoother processes. Additionally, the Town can soon bid farewell to data entry and retrieval worries, with quick and easy access to essential information and the ability to measure process effectiveness over time.
CityView's commitment to ongoing upgrades and enhancements ensures that the solution will remain relevant and adaptable to future demands and technologies, making it a reliable and future-proof investment for the Town of Marana.
The partnership between CityView and the Town of Marana is poised to redefine how the community manages land development, permitting and licensing. With a strong focus on customer service, efficiency, field optimization and scalability, CityView's integrated solutions provide the foundation for growth and progress.
About The Town of Marana
The Town of Marana is the fastest growing community in southern Arizona and the fourth fastest growing community in the state for the past decade. The Town anticipates its population to grow considerably in the next five years (the population stands at 54,895 as of the 2021 Census). Located in Pima County, it’s only a 30-minute drive from Tucson. Due to its exceptional access to multimodal transportation, a newly reorganized Development Services Center and a local government that values corporate investment, the Town is becoming known as the most business supportive community in southern Arizona.