What is business licensing software?

Business licensing software is a digital system that helps local governments manage the full licensing lifecycle, including application intake, fee collection, renewals, inspections and compliance tracking. It replaces manual processes and disconnected records with automated workflows and a centralized database that staff can access from one place.

What does CityView Business Licensing include?

CityView Business Licensing manages applications, renewals, fee calculation, penalty and interest tracking, batch notices, tax certificates and correspondence logs in one integrated system. It supports online self-service through CityView Portal and connects to GIS for zoning validation.

Can business owners apply for licenses online?

Yes. CityView Portal allows business owners to submit applications, pay fees, renew licenses and track application status online without contacting staff or visiting City Hall.

How does CityView handle license renewals?

CityView automates the renewal process by tracking renewal dates, generating batch renewal notices and issuing updated licenses. Staff can manage renewals for businesses, contractors and all other license types from a single system without manually generating paperwork.

Can CityView manage specialty license types like short-term rentals or cannabis retail?

Yes. CityView supports short-term rentals, cannabis retail and other regulated business types using the same workflows, zoning validation and renewal tools built into the system.

How does CityView help with revenue collection?

CityView identifies expired licenses and calculates penalties and interest automatically using your jurisdiction's fee rules. This reduces manual calculation errors and ensures consistent fee collection across all license types.

Can CityView integrate with our existing systems?

Yes. CityView integrates across the CityView Suite and supports connections to third-party systems including Esri ArcGIS, financial management and ERP systems, payment processors and document management systems. Jurisdictions can keep their existing systems while adding CityView's licensing capabilities.

Business Licensing Software for Local Government

One system for licensing, renewals and revenue accuracy

Tracking active business licenses, managing renewals and maintaining revenue accuracy is difficult when records live in separate systems or staff are handling requests manually.

CityView Business Licensing brings license records, renewal workflows and revenue data into one place. Automate renewal notices, track application status and give staff the data they need to support economic development -- all from a single system.

CityView Business Licensing has made it much easier for our team to manage the Town’s short-term accommodation licensing service. It has helped us centralize applications, track compliance and communicate more effectively with property owners, which has improved both our internal workflow and the customer experience.

Town of Collingwood, Ontario

Online services and automated workflows for business licensing

Online self-service for business owners

Business owners apply, pay fees, renew licenses and track application status online, without calling or visiting City Hall.

Built-in support for specialty and regulated license types

Manage short-term rentals, cannabis retail and other regulated license types using the same workflows, zoning validation and renewal tools built into the system.

Automated renewal tracking for every license type

Track licenses and renewals for businesses, contractors and all other license types issued by your jurisdiction.
Automate license issuance, renewals, batch renewal notices, tax certificates and correspondence logs. Your staff stops generating paperwork manually and focuses on exceptions.

Recover revenue from expired and underpaid licenses

Identify expired licenses and calculate penalties and interest automatically using your jurisdiction's fee rules. CityView handles the math, reducing manual calculation errors and ensuring consistent fee collection.

Easier access for citizens and teams

Online citizen portal

Give online access to your citizens to submit, check the status of and renew their licenses with CityView Portal.

CITYVIEW PORTAL

Take animal licensing online

Maintain an accurate record of licensed animals within your jurisdiction and reduce unlicensed animals.

ANIMAL LICENSING SOFTWARE

Manage rental properties

Automate and manage your rental housing and compliance initiatives.

RENTAL HOUSING SOFTWARE

BUSINESS LICENSING SOFTWARE FOR LOCAL GOVERNMENT