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CITYVIEW SUITE

One platform for every community development workflow

Managing community development across disconnected systems creates delays, redundant work and gaps in service. CityView Suite replaces that complexity with one connected platform built specifically for local government.

From building permits and inspections to planning applications, business licensing, code enforcement and rental housing, every module works together on a shared property record. Staff spend less time on manual processes. Residents and contractors get faster, more transparent service.

CityView has supported municipal operations for over 40 years. The suite is configurable to fit how your community works, whether you're a small municipality or a large city managing thousands of permits and cases annually.

See how CityView Suite fits your community's needs:

The CityView Suite

PERMITS &
INSPECTIONS

Managing permit applications and inspections manually slows approvals and frustrates contractors and residents. CityView automates the full workflow, from application intake and routing to inspection scheduling and results. Reduce turnaround times and free staff from repetitive data entry.

PROPERTY
INFORMATION

Every permit, license, case and inspection tied to a single property record -- accessible in one place. CityView gives staff instant visibility into a location's full development and compliance history. No more jumping between systems to piece together the picture.

PLANNING

Track planning applications, milestones and approvals from submission to decision. CityView keeps your team aligned with your comprehensive development plan and ensures nothing falls through the cracks. Built for the complexity of municipal planning workflows.

CODE/ BYLAW ENFORCEMENT

From citizen complaint to case resolution, CityView manages the full enforcement lifecycle. Staff can track incidents, schedule inspections, document violations and monitor compliance in one system. Consistent processes mean faster resolution and better community outcomes.

LICENSING

CityView manages the full range of municipal licensing needs, from business and cannabis to liquor, short-term rentals and more. Automate applications, approvals, payments and renewals while giving staff a single system to track every license type. Support local economic development with faster, more consistent service.

ANIMAL LICENSING

Make animal licensing accessible and easy to comply with for residents. CityView supports online applications, renewals and payments, reducing counter traffic and manual processing for staff. Higher compliance rates start with a simpler process.

RENTAL HOUSING

Manage the full lifecycle of rental housing licensing, inspections and enforcement in one place. CityView helps municipalities maintain property standards and track compliance across their rental housing inventory. Keep landlords accountable and residents protected.

CITIZEN ENGAGEMENT

Give residents, contractors and business owners a direct channel to submit service requests, complaints and inquiries. CityView routes requests to the right staff and tracks them through to resolution. Better responsiveness builds community trust.

CEMETERY MANAGEMENT

Manage plot sales, allocations, burials and maintenance scheduling from a single system. CityView handles the full scope of municipal cemetery operations, including records, services and reporting. Replace spreadsheets and paper files with a purpose-built solution.

MARRIAGE & DEATH REGISTRATION

Create and maintain accurate electronic records for marriages and deaths registered in your municipality. CityView streamlines the registration process for staff and supports compliance with legislative requirements. Reliable records, less manual paperwork.

PARKING MANAGEMENT

Automate parking permit issuance, violation tracking and payment collection from end to end. CityView reduces administrative burden and gives staff real-time visibility into parking activity across the municipality. Faster processing, fewer disputes.

CASHIERING

Centralize revenue collection across all departments into one reconciled system. CityView supports cashiering for permits, licenses, fines and more, with accurate reporting built in. Eliminate manual reconciliation and reduce the risk of errors.

“The payback of using CityView has been big for Grove City. We average 3000 commercial and residential permits and over 8000 inspections a year and we’re able to do this with 3 permit clerks and 4 building inspectors. Nearly 60 percent of our inspections are now scheduled online so we had almost 4000 fewer inspections-related phone calls in 2009. Our contractors love that they get their inspection results by email as soon as the inspection is done. We’ve seen a reduction in the number of call-backs and cancelled inspections because they can now be scheduled after we close for the day. It used to take us several weeks to get all the information together for annual state reports but now we’re able to generate those same reports and have them in the mail in minutes. CityView has dramatically improved the way we do business and allows us to increase the level of service that we provide to our citizens. That’s why we even named a street after the software.”
Mike Boso, Chief Building and Zoning Official, City of Grove City, OH

Trading manual processes for automation

Read how Loyalist Township, Ontario, saved 15 minutes per inspection with CityView.

Have questions?

Contact us. We would love to hear more about your community and help you find the right solution.