News & Blog
November 14, 2023
CityView is delighted over the successful launch of CityView Portal at the City of Norman, Oklahoma. This milestone marks another step in the City’s plan to improve its service offerings for citizens; fully digitizing services is the ultimate goal.
With CityView Portal live, residents in Norman can experience a new era of streamlined municipal services. No longer confined to the City’s business hours, citizens gain 24/7 access to a secure online platform to apply for permits, check the status of applications and inspections, submit complaints, check on planning applications, and apply for business licenses - all at their convenience.
CityView Portal's digital capabilities extend to various processes, including permit applications, business licensing, project submittals and open records requests, contributing to a more efficient and citizen-centric experience.
To ensure a seamless transition, Norman hosted a comprehensive "sneak peek" overview and training event for builders, contractors and community members in anticipation of the go-live date. This proactive approach aimed to familiarize users with the Portal's functionalities and provide support during the initial implementation phase.
In addition, Norman is harnessing the power of a number of industry leading CityView solutions to further enhance its community development processes:
- Licensing: Enabling business owners to complete the entire licensing process online, promoting efficiency and convenience
- Electronic Plans Review: A paperless solution for plan reviews that saves time, money and the environment while driving customer satisfaction
- CityView Mobile: Empowering code enforcement officers with real-time access to crucial information, whether they're at their desks, in their vehicles or out in the field
CityView applauds the City of Norman's commitment to embracing innovation and efficiency in civic services. For additional details on this groundbreaking initiative, we invite you to explore the official announcement on the City’s website.
We are excited about the positive impact CityView Portal will have on the residents of Norman, and we look forward to continued collaboration to drive digital excellence in municipal services.