How Can We Help You?
At CityView, we cultivate long-term relationships with our customers by delivering top-quality products, seamless implementation, and dependable ongoing support.
Log a Support Call
All CityView customers have access to CityView Connect, an online self-service portal. Customers can access service requests, software updates, report issues and track the status of previously reported items 24 hours a day, 365 days a year.
THE "SUNSET RULE"
The "Sunset Rule" ensures you are contacted about your new support ticket before the "Sun Sets" that day (end of the business day). Our customers know their call was not only received, but also understood, and is being investigated by the appropriate staff member.
Phone, Email & Web Support