July 17, 2019
How Likely are You to Recommend CityView?
You spoke. We listened.
We'd appreciate three minutes of your time to provide feedback on how we're doing by answering a short customer satisfaction survey called the Net Promoter Score (NPS).
In reviewing our previous NPS surveys, we’ve made a number of improvements based on your suggestions, including:
- Placed an increased focus on improving case follow-up time
- Increased communication with more frequent customer check-in calls and on-site visits
- Implemented a place for customer collaboration within the CityView User Forum
We strive to create the best experience for every customer. Help us do our best.