---
title: Town of West Hartford introduces CityView online permitting
description: The Town of West Hartford, Conn., launched its new CityView online permitting system on Monday, December 5, 2022.
---

[ News & Blog ](https://www.municipalsoftware.com/press-release)

# [Town of West Hartford introduces CityView online permitting](https://www.municipalsoftware.com/press-release/town-of-west-hartford-introduces-cityview-online-permitting)

 Written by [Admin](https://www.municipalsoftware.com/press-release/author/admin) | Jan 5, 2023 5:14:00 PM

The [Town of West Hartford](https://www.westhartfordct.gov/) launched its new CityView online permitting system on Monday, December 5, 2022. The notice below was posted on the [Town’s news page](https://www.westhartfordct.gov/town-departments/public-relations/town-news) as an announcement to residents.

The new system is expected to streamline the permitting process by correcting common errors that can stall the start of a project. Common errors include missing documentation and site plans and a miscalculation of fees.

The online permitting process begins by creating a user name and password. Users can log on and work on the permit over a period of time. Information is saved after each visit so users can pick-up where they previously left off. Electronic documents can be uploaded and fees are automatically and correctly calculated. Users complete the transaction with a credit card. Once the permit is submitted, users can log on and track its progress. A history of all permits are kept in the users account.

CityView online permitting can be used for building permits, zoning permits and engineering permits.

A computer kiosk is available in each of the three offices so people can apply for a permit in person. Staff are happy to assist and answer questions.

Beginning December 5, 2022, permit applicants will be required to use new [CityView Online Portal](http://bit.ly/37O0G30) for all submissions. Paper applications will no longer be accepted.

[View full post](https://www.municipalsoftware.com/press-release/town-of-west-hartford-introduces-cityview-online-permitting)

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