See how CityView is using AI to modernize local government services

Meeting the needs of modern local government

Across North America, local governments are facing growing demands — but often with limited resources and aging systems. As service expectations rise and staff workloads increase, municipalities need tools that help them work smarter, not harder.

At CityView, innovation is more than just a buzzword. It’s how we help communities run more efficiently, serve residents more effectively and plan for the future. That’s why we continue to invest in powerful, practical solutions that meet the real-world needs of government agencies — including the use of artificial intelligence.

Introducing AI plan review with CityView and Archistar

CityView now integrates with Archistar, a global leader in AI for planning and permitting. Through this partnership, our customers can automate the review of building plans against their local codes and regulations — significantly reducing bottlenecks and improving accuracy.

Here's how it works

1. Plans are uploaded through the eCheck interface
2. The AI instantly evaluates the submission for code compliance
3. A standardized pass/fail report is returned with detailed, actionable feedback

This integration helps local governments:

• Reduce permit turnaround times
• Improve the quality and consistency of submissions
• Free up staff time for higher-value work

Built for the long term

While the Archistar integration is the latest addition, it’s part of CityView’s broader commitment to modern, scalable technology. Whether our customers deploy CityView in the cloud or on-premise, they benefit from:

• A secure, flexible platform that evolves with their needs
• Continuous investment in research and development
• A history of innovation — from GIS and document management integrations to electronic plans review
• Tools that support digital transformation without overwhelming staff

We're also actively exploring AI enhancements to internal processes and customer-facing tools, ensuring that CityView remains a future-ready platform.

What our customers say

“As a result of an information technology strategic plan, we identified the need to implement core business and government solutions that would meet current and future needs, based on emerging technologies, IT trends and best practices. After reviewing the market’s leading software solutions, we determined that CityView provided the most flexible solution to meet our diverse range of needs.”

— Steve Wilson, project manager, Municipality of Chatham-Kent, Ontario, Canada

Ready to explore what’s next?

Learn how CityView is transforming government services through innovation: download our brochure.

Schedule a conversation with our team to see what’s possible in your community.