---
title: Improve community engagement with CityView’s chatbot
description: CityView Assistant is a simple and affordable way to enhance citizen service
---

[ News & Blog ](https://www.municipalsoftware.com/press-release)

# [Improve community engagement with CityView’s chatbot](https://www.municipalsoftware.com/press-release/improve-community-engagement-with-cityviews-chatbot)

 Written by [Admin](https://www.municipalsoftware.com/press-release/author/admin) | Mar 28, 2023 5:20:00 PM

Are you looking for a simple and affordable way to improve community engagement? 

CityView's newly developed [assistant](https://www.municipalsoftware.com/cityview-assistant/), an intelligent chatbot named "Fraser," simplifies the process for builders to schedule inspections and check on permit status.

Fraser provides an intuitive and handy way for municipal builders to communicate with the CityView system and query permits while on the go, directly from their mobile device.

Fraser can help you:  
•    Provide information on a particular inspection, such as the assigned inspector, type of inspection and result  
•    Schedule or cancel an inspection  
•    Check the status of a permit application

CityView Assistant supports text messaging, uses natural language that's easy to understand and is familiar with CityView terminology. Contact us to learn more.

[View full post](https://www.municipalsoftware.com/press-release/improve-community-engagement-with-cityviews-chatbot)

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