News & Blog
You spoke. We listened.
In reviewing our previous NPS surveys, we’ve made a number of improvements based on your suggestions, including:
- Placed an increased focus on improving case follow-up time
- Increased communication with more frequent customer check-in calls and on-site visits
- Implemented a place for customer collaboration within the CityView User Forum
We strive to create the best experience for every customer. Help us do our best.