Benefits

• Automate Business Processes
• Find and Use Information
• Map your Way
• Meet Changing Business Needs
• Improve Reporting

Automate Business Processes
Increase user productivity by streamlining workflow and business processes.

• Automate Workflows
  Automate common business processes related to Community Development activities with predefined workflows that save time by providing you with the tools to manage and track assignments; define deadlines; automatically generate subsequent activities and create a record of your business processes.
  
  
• Optimize Data Capture
  Accurate information from each of the workflow activities is captured through a series of intuitive, easy-to-use forms that prompt the end-user for required data.
  
• Increase Revenue
  Eliminate inaccurate fee collection with an integrated fees module that enables you to automatically configure, calculate and collect fees using even the most complex fee structure.

Find and Use Information
Empower users by making it easier to find and use information.

• Centralized Access
  Centralized data access allows all staff to view all information associated with an application, case or plan including documents and images instantly. 
  
  
• Easy Navigation
  Powerful search and sorting capabilities save users time by quickly finding everything related to a case or permit..
  
  
• Access Data Externally
  A number of remote or disconnected options allow users to access information anywhere – at the office, at home, or in the field – reducing transit times and data entry duplication.

  Allow your constituents to access Community Development services – inspection scheduling, permit applications and property information - on the web; reducing your frontline staff’s workload and ensuring that your constituents service demands are met.

Map your Way
Easily view spatial information.

• Maximize Your Spatial Information
  Integrated GIS capabilities allow, even non-GIS staff, to quickly locate a job location on a map; measure distance, boundaries and areas, create adjacent and buffered spatial queries for mailing lists and export information to other departmental systems.  Further, all staff have the ability to view the complete activity history of a given parcel.
  
  

Meet Changing Business Needs
Customize and configure CityView to meet your evolving needs.

• Be Flexible
  Preconfigured, built-in process and workflows based on best practices ensure immediate ROI. While the CityView Application Builder provides intuitive tools that allow you to configure permits, letters, referrals, inspection etc to suit your exact needs ensuring that your CityView solution always matches your processes.
  
  
• Design a Custom Application
  Intuitive customization tools allow you to grow your CityView PreBuilts as your organization grows and to create your own unique applications like an Asset Maintenance Tracking system. If you can conceive it you can build it with CityView Application Builder.

Improve Reporting
Accurately identify and track successes and issues in real time.

• Out-of-the-box Reports
  Detailed out-of-the-box reports provide immediate visibility on daily business activities such as the status of all Building Permits, while statistical and summary reports allow you to track performance metrics such as the number of cases assigned to each Inspector.
  
  
• Customized Reports
  CityView PreBuilts’ powerful ad hoc reporting abilities that allow users to extract precisely the information they require. Enhanced searching, filtering, sorting and data export features are combined with a flexible reporting engine to maximize your reporting potential. And the ability to export the data to common file formats like Excel and PDF means that you can easily share that information with the rest of your team.

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