How Likely are You to Recommend CityView?
July 17, 2019

You spoke. We listened.

We'd appreciate three minutes of your time to provide feedback on how we're doing by answering a short customer satisfaction survey called the Net Promoter Score (NPS).

In reviewing our previous NPS surveys, we’ve made a number of improvements based on your suggestions, including:

  • Placed an increased focus on improving case follow-up time
  • Increased communication with more frequent customer check-in calls and on-site visits
  • Implemented a place for customer collaboration within the CityView User Forum

We strive to create the best experience for every customer. Help us do our best.



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