Municipal Software Corporation is a leading provider of e-government solutions in local government with our flagship software CityView PreBuilts. We have a mid-level vacancy for a Project Manager in the Professional Services team based in Victoria, BC. As a Project Manager, you will lead a portfolio of application development projects through all phases of implementation to ensure that the final application meets the client's functional requirements.
Specific duties will include:
- Project planning and kickoff;
- Scope definition and expectations management;
- Demonstration of the software to various client stakeholders;
- Collection and documentation of functional specifications and release planning;
- Prioritization of customer requirements;
- Coordination with development teams to implement required functionality;
- Resource planning and scheduling;
- Plan execution and progress monitoring;
- Monitoring of project staff performance;
- Overall client services management; and,
- Occasional travel throughout North America to client sites.
Our software is complex and our industry is multifaceted so there are many different qualities that drive success. You are an enthusiastic and quality-oriented professional who shows a strong commitment to client outcomes and collaborative teamwork. You are also a highly motivated individual and you thrive in a challenging environment. You firmly believe in accountability at all levels and you are results driven - doing what it takes to get the job done.
You also have a diverse skill set that allows you to take initiative, cooperate with others, resolve conflicting priorities, and build and monitor successful teams. You demonstrate excellent written, verbal and interpersonal communication as well as show a proven track record of satisfied clients. Specifically, your skill set includes:
- A relevant university degree and/or Project Management certification and five years related professional experience;
- An solid understanding of local government business processes;
- Demonstrated skills in writing scope documents and specifications;
- Familiarity with customizable software application packages (CRM, ERP or others) and a profound understanding of configuration;
- Proficiency at leading mixed teams of analysts and developers across multiple locations; and,
- A solid technical knowledge of Windows, .NET and database (SQL Server or Oracle) applications.